Skip to Main Content

We Don't Just Build It.

Parts & Service

Excelerator

Excelerator is the ultimate e-commerce solution for all truck part needs. Providing the most trusted brands in the industry, a robust catalog, and real time availability to drive customer uptime.

 

Learn More >

Inner Circle Rewards

The Inner Circle Rewards℠ Customer Loyalty Program rewards members with discounts on fast-moving parts when shopping online through ExceleratorParts.com.

 

Learn More >

Pinnacle Fleet Solutions

A parts and service program that provides billing and support services to local, regional and national fleets.

 

Learn More >

Customer Assistance Center

Our Customer Assistance Center (CAC) was developed to make sure that you have access to our state-of-the-art services no matter when or where you need them.

 

Learn More >

Service Overview

Western Star builds trucks with top-quality workmanship, industry-leading innovation and durability that performs.

 

Learn More >

Elite Support

Want the best service for your truck? Elite Support Certified dealers deliver unmatched customer service every time a truck comes in. The Express Assessment commitment is to provide you a preliminary assessment within two hours of arrival.

 

Learn More >

Warranty

Materials and workmanship? Covered and repaired, free of charge. Questions? Answered.

 

Learn More >

Western Star Extended Coverage

Minimize downtime, years ahead, and save cash on future repair expenses with extended coverage.

 

Learn More >

Custom Truck Services

Each Western Star manufacturing plant features a Custom Truck Service Center, removing any additional transportation costs and getting your trucks back on the road faster.

 

Learn More >

Uptime Management Suite

Maximizing uptime to get your vehicle back on the road is the benefit of using the latest in time-saving technology, Uptime Management Suite.

 

Learn More >

Online Tools | Manuals

Looking for the definitive guides to everything about your Western Star truck? Find the right driver and maintenance manuals for your model and year, right here.

 

Learn More >

Technical Resource Guide

Explore X-Series and heritage model Technical Resource Guides here.

 

Learn More >

FIND YOUR STAR

Western Star logo that features 'Serious Trucks' in white text and a red star against a gray background.